Shipping & Payment

How do I place an order?
Step 1. Place your article(s) in your shoppingbag;
Step 2. If you’re finished shopping, please check your order;
Step 3. Proceed to checkout;
Step 4. Fill in your details and change, if necessary, the delivery address;
Step 5. Choose your payment option (IDEAL, Credit card, Bancontact of PayPal);
Step 6. When all your details are correct, check the General Terms and Conditions for approval and click on “Place order” and you can pay. All mentioned prices include VAT.

Shipping & delivery within The Netherlands
Your order will be shipped within 1-3 working days after you have placed your order. Standard shipping costs are €3,95 incl. Track & Trace. Our shipping partner for the Netherlands is PostNL and they will deliver to your address between 1-2 working days, with a maximum of 5 working days.

Shipping & delivery to Belgium, Germany and other European countries
International orders are shipped within 1-3 working days after you have placed your order. Standard shipping costs in Europe are €9,50. Orders will be delivered to your address between 1-5 working days, with a maximum of 5 working days.

Shipping to countries outside Europe
Please send an email to info@thecoolcollective.nl with your request so we can give you the quote for the shipping costs.